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Our Programs
The Multifamily Marketing Essentials Micro-Credential is a short, skills-based training designed to improve marketing performance at apartment communities. Participants complete 10 hours of virtual learning and self-study to build practical, property-level marketing capabilities, including social media, design, reputation management, and photo/video skills.
Multifamly Marketing Essential
This certification develops high-impact onsite leaders who can improve financial performance, reduce legal risk, and increase resident retention across multifamily communities. Through 6 hours of virtual learning and 4 hours of guided self-study, learners build practical skills in budgeting, compliance, leadership, and resident experience optimization.
Operational Excellence in Property Management
This micro-certification equips leasing and onsite teams to convert more prospects into residents by improving sales psychology, touring strategies, and follow-up effectiveness. Through 6 hours of virtual training and 4 hours of self-study, learners build practical skills in understanding renter behavior, conducting value-driven tours, overcoming objections, and closing leases without pressure.
Leasing Strategy & Conversion Mastery
Resident Success and Renewal Certification
This training builds onsite, leasing, and resident service teams into retention-focused professionals who increase renewals, satisfaction, and revenue stability. Through structured training on event strategy, satisfaction analytics, communication planning, and renewal execution, participants learn how to proactively prevent non-renewals and strengthen community experience.
Next-Gen Leasing Certification Program
Launch Your Career as a Leasing Consultant!
Looking to break into the property management industry? Our Leasing Consultant Training Program is built just for you.
We teach you the essential skills you need to succeed — from fair housing laws and customer service to leasing software and sales techniques.
Maintenance Management and Performance Certification
TThis micro-certification develops maintenance professionals who can complete repairs safely, communicate professionally, reduce unit turn times, and protect property assets through preventive planning and documentation. Through training in technical standards, communication, time management, liability awareness, vendor coordination, technology use, and leadership, the program raises both efficiency and resident satisfaction.